Who we are
This website is operated by NextCap, the capital arm of DLX Africa (“NextCap”, “we”, “us”). We are committed to handling personal information responsibly and in line with the laws of Botswana, including the Data Protection Act, 2024.
This notice covers this website and the way we handle the information you share when you contact us by email or telephone. It does not cover other DLX Africa group businesses, which may have their own notices.
What we collect
When you browse. This website does not ask you to create an account and has no forms. Like most websites, the server that delivers it may log technical information such as your IP address, browser type, device type, the pages requested and the date and time. We use this to keep the site secure and working.
When you contact us. If you email or call us, we receive the details you choose to give us, such as your name, organisation, email address, telephone number and the content of your message. Please do not send us sensitive personal information, bank details or identity numbers by email.
When you apply for a role. If you send us a CV or covering note, we receive the information it contains.
Cookies and similar technologies
We do not set cookies for tracking, advertising or analytics. The site stores nothing in your browser to identify you. If we add analytics or other cookies in future, we will update this notice and, where required, ask for your consent first.
Third-party services on this site
To display the site’s typefaces, your browser loads font files from Google Fonts (fonts.googleapis.com and fonts.gstatic.com). When it does, Google receives your IP address and basic browser information. Google’s handling of that information is described in its own privacy policy.
Some pages link to external websites, including news sources and public data. We do not control those sites and are not responsible for their content or privacy practices.
How we use information
We use the information we receive to:
- respond to your enquiry and keep a record of our correspondence;
- consider you for a role, where you have applied;
- assess whether and how we can work with you, which may include checks required by law;
- keep the website secure, and understand and fix technical problems; and
- meet our legal and regulatory obligations.
We do not sell personal information, and we do not use it for automated decision-making.
Why we may process it
We process personal information where the law allows it: because you have asked us to respond to you or taken steps to enter into an arrangement with us, because we have a legitimate interest in running and securing our business and responding to enquiries, because we are required to by law, or because you have given your consent. Where we rely on consent, you can withdraw it at any time.
Who we share it with
We share personal information only where we need to: with other businesses in the DLX Africa group when your enquiry concerns them, with service providers who help us run our website, email and systems under confidentiality obligations, with professional advisers, and with regulators, courts or law enforcement where the law requires it.
International transfers
Some of our service providers may process information outside Botswana. Where that happens we take steps to ensure the information is protected to a standard comparable to that required by Botswana law.
How long we keep it
We keep personal information only for as long as we need it for the purpose it was collected, including to meet legal, accounting and reporting requirements. Server logs are kept for a short period. Correspondence is kept for as long as the relationship or the matter requires and is then deleted or anonymised.
Your rights
Subject to the law, you may ask us to confirm whether we hold personal information about you, to give you a copy, to correct it, to delete it, or to restrict or stop certain uses of it. You may also object to processing based on our legitimate interests, and withdraw any consent you have given.
To exercise these rights, email us at [email protected]. If you are not satisfied with our response, you may complain to the Information and Data Protection Commission, the regulator established under the Data Protection Act, 2024.
Security
We use reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No method of transmission over the internet or storage is completely secure, so we cannot guarantee absolute security.
Children
This website is intended for adults and organisations. We do not knowingly collect personal information from children.
Changes to this notice
We may update this notice from time to time. The date at the top of this page shows when it was last changed. Please check back occasionally.
Contact us
Questions about this notice or about your information can be sent to [email protected], or raised through the details on our contact page.